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This can be done through http://www.zend.com/en/myzend/ajax#general=support.
More information on specific
(Undefined variable: Primary.product-name) component
errors is sometimes recorded in (Undefined variable: Primary.product-name)'s
error log. This is located in a '.log' file, created in the .metadata
folder of your workspace. (e.g. C:\Documents and Settings\Bob\Zend\Workspaces\DefaultWorkspace\.metadata\.log.)
The information in this log can help the Zend Support team to diagnose a specific problem.
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